Privacy Policy

Last updated: September 2025

 

1. Introduction

VIRTUS – The Essence of Quality (the “Company”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, for what purposes, with whom we share it, how we protect it, and what rights you have under Israeli law, including Amendment No. 13 to the Privacy Protection Law, 1981.

By using this website, you consent to this Privacy Policy.

 

2. What is “Personal Data”

“Personal Data” means any information about an individual that identifies them, or may identify them indirectly, such as contact details, online identifiers, usage data, and location data.

 

3. Types of Data We Collect

• Information you provide: name, email address, phone number, shipping/billing address, order details, and customer service correspondence.

• Automatically collected information: IP address, browser/device type, pages visited, usage times, and technical logs (via cookies and similar technologies).

• Payment information: payments are processed by secure third-party providers. We do not store your full credit card details.

• Mailing list: if you subscribe, we store your email address and preferences.

 

4. Purposes of Use

• Providing and delivering products and customer service.

• Operating, securing, and improving the website.

• Statistical analysis to improve user experience.

• Sending marketing communications with your consent.

• Compliance with legal and regulatory requirements.

 

5. Legal Bases for Processing

We process data based on your consent, performance of contracts (such as order fulfillment), compliance with legal obligations, and legitimate business interests such as security and service improvement.

 

6. Sharing Data with Third Parties

• Service providers: cloud hosting, website platform, payment processors, shipping companies, CRM and mailing systems, analytics. These providers are authorized to use data solely to provide services to us.

• Authorities: where required by law or court order.

• International transfers: your data may be stored or processed outside Israel. We will take reasonable measures to ensure appropriate protection.

 

7. Cookies and Similar Technologies

This site uses cookies and pixels for operation, security, improvement, and analytics. You can manage or block cookies in your browser settings. Blocking may limit some website functions.

 

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, unless longer retention is required by law.

 

9. Marketing Communications

We will send you updates and offers only if you have provided consent. Each message will include an unsubscribe option. You may also request removal from mailing lists at any time by contacting us.

 

10. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Object to the processing of your data for marketing purposes.

• Submit a complaint to the Israeli Privacy Protection Authority.

In some cases, the law allows compensation without proof of damage.

 

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, misuse, or disclosure. However, no system is fully secure and absolute protection cannot be guaranteed.

 

12. Data Protection Officer

If and when required by law, the Company will appoint a Data Protection Officer. For now, privacy inquiries can be sent to:

• Email: Shachargilbar@gmail.com

• Phone: +972 54 3392689

 

13. Contact Us

For questions or to exercise your rights under this Privacy Policy, please contact us:

• Email: Shachargilbar@gmail.com

• Contact form: www.virtuslux.com/contact

• Postal address: Pinkas 4, Tel Aviv, Israel

 

14. Minors

This website is intended for users aged 18 and over. If we become aware that data about a minor has been collected without parental consent, we will delete it.

 

15. Links to Other Sites

Our site may include links to third-party websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before use.

 

16. Changes to this Policy

The Company may update this Privacy Policy from time to time. Updates will take effect upon posting on the website, with the updated date displayed.